10bets makes protecting your personal information its top priority. We are fully transparent about what data we collect, why we collect it, and how we keep it secure — all explained here.
A quick overview of the key pillars of the 10bets Privacy Policy.
We only collect information that is necessary for managing your account, verifying your identity, and improving our services. We do not retain any unnecessary data.
All your data is protected with SSL/TLS encryption. We use banking-grade security technology to safeguard every transaction and piece of personal information.
Your personal data will never be sold or used for advertising. Data is only shared with licensing authorities or when required by law.
We use cookies to enhance your browsing experience and ensure secure login. You can manage cookie preferences at any time through your browser settings.
You may view, correct, or request deletion of your submitted information at any time. Our support team responds within 48 hours.
10bets is strictly for users aged 18 and above. We do not collect or store data from minors under any circumstances. We are always happy to assist with parental control tools.
Welcome to 10bets. We believe transparency is the foundation of a trusted online gaming platform — especially when it comes to your personal information. This Privacy Policy provides a full explanation of what data 10bets collects, how it is used, how long it is retained, and what rights you have.
This policy applies whenever you use the 10bets website, mobile app, or any related services. By using the platform or creating an account, you are considered to have accepted this Privacy Policy.
Our Privacy Policy is aligned with international data protection standards. We always aim to collect the minimum amount of data necessary and store it with the highest level of security. Your trust is our most valuable asset.
This Privacy Policy has been written in English for your convenience. If anything is unclear, please reach out to our support team.
10bets only collects information that is genuinely necessary to create, manage, and secure your account. We never collect unnecessary or excessive data.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | Age & Identity Verification (KYC) |
| Contact Information | Email address, mobile number, postal address | Account Communication & Security |
| Financial Information | Payment Methods, Transaction History | Deposit/Withdrawal Processing |
| Device & Technical Information | IP address, browser type, device model | Security & Fraud Prevention |
| Gaming Activity | Game history, betting records | Ensuring Responsible Gaming |
In addition, when you contact our support team, a record of that conversation may be kept. This helps us improve service quality and resolve any disputes.
10bets uses collected data only for specific and legitimate purposes. We will never sell your data to third parties or use it for advertising.
10bets will never use your information for spam, unsolicited advertising, or third-party marketing.
All your personal data is stored on secure servers. We use the same level of encryption technology as the banking industry — SSL and TLS 1.3. Encryption is active at every stage of data transmission.
10bets security measures are regularly audited by independent third-party experts. Our data storage infrastructure complies with ISO 27001 security standards.
Never share your account password with anyone. No 10bets staff member will ever ask for your password.
10bets does not sell your personal data to any third party. However, limited information may be shared in certain specific circumstances:
Even in the cases above, 10bets ensures that the receiving party upholds the same standards of privacy and security. All third parties we work with are required to sign strict data protection agreements.
The 10bets website uses cookies. Cookies are small text files that your browser saves from our site. They help keep your session active and improve the overall functionality of the site.
Types of cookies we use:
You can disable optional cookies at any time through your browser settings. Please note that doing so may limit some site functionality.
10bets respects your data rights. Under our Privacy Policy, you are entitled to the following rights:
You may request to see all the information we hold about you. We will provide a full report within 30 days.
If any of your information is inaccurate, you may request a correction. This can be done directly through your account settings or by contacting our support team.
Once your account is closed, you may request deletion of your personal data, subject to any applicable legal retention obligations.
You may object to your data being used for marketing purposes. Your request will be actioned as soon as it is received.
You may request a download of your data in a standard format (CSV or JSON).
To exercise any of these rights, please contact our support team. We typically respond within 48 hours and will complete complex requests within 30 days at the latest.
10bets is strictly for users aged 18 and above. We never knowingly collect or store data from minors. Age verification is mandatory at the point of registration.
If a parent or legal guardian believes that their child under the age of 18 has registered on our platform, please notify our support team immediately. We will close the account without delay and delete all associated data.
Use parental control software to keep minors away from gaming. 10bets supports responsible gaming.
10bets reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified in advance at your registered email address. Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
The date of the latest update is always shown at the top of this page. We recommend checking back regularly so you never miss any changes.
If you have any questions or concerns about this Privacy Policy, you are welcome to contact our dedicated Privacy Team. We are always here to help.
We treat every privacy-related request with the utmost seriousness and aim to resolve it as quickly as possible.
Your data is completely secure at 10bets. Register now and enjoy a world-class gaming experience — with full peace of mind.